Terms and Conditions

Acceptance of Terms

By accessing or using the website Fattah Primary Care, scheduling an appointment, or utilizing any services provided by Fattah Primary Care, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website or services.

These Terms and Conditions apply to all visitors, patients, and users of our website and services. Fattah Primary Care reserves the right to update these terms at any time without prior notice. Continued use of our services following any updates constitutes your acceptance of the revised terms.

Medical Services

Fattah Primary Care provides primary care medical services:

  • Primary care services
  • Preventive care and annual wellness visits
  • Chronic disease management
  • Acute illness diagnosis and treatment
  • Vaccinations and immunizations
  • Weight management support
  • Physical examinations (school, sports, and employment)
  • Minor illness and infection treatment

All medical services are provided by board-certified physicians and licensed healthcare professionals. Our services are intended for patients 18 years of age and older unless otherwise specified. Fattah Primary Care does not provide emergency medical services. In the event of a medical emergency, please call 911 or visit the nearest emergency room immediately.

Not a Substitute for Emergency Care

The information and services provided on this website and at our clinic are not intended to replace emergency medical care. If you are experiencing a life-threatening emergency, severe chest pain, difficulty breathing, signs of stroke, or any other urgent medical emergency, call 911 or go to your nearest emergency room immediately.

Fattah Primary Care is not equipped to handle life-threatening emergencies and is not an emergency care facility.

Appointments and Cancellations

Scheduling

Appointments may be scheduled online through PatientFusion, by phone at (346) 478-6612, or by email at info@fattahprimarycare.com. Walk-in patients are welcome during regular business hours, subject to provider availability.

Cancellation Policy

We request that patients provide at least 24 hours’ notice when canceling or rescheduling appointments. Repeated no-shows or late cancellations may result in the requirement of a deposit for future appointments or possible discharge from the practice at the discretion of the clinic.

Late Arrivals

Patients who arrive more than 15 minutes late may be asked to reschedule their appointment. We appreciate your understanding, as this helps us maintain timely care for all patients.

Insurance and Billing

Accepted Insurance Plans

Fattah Primary Care accepts most major insurance plans. Please contact our office to confirm whether your specific insurance plan is accepted before scheduling an appointment.

Patient Financial Responsibility

Patients are responsible for any co-payments, deductibles, and co-insurance amounts required by their insurance plan. For services not covered by insurance, patients are responsible for full payment at the time of service. Fattah Primary Care will make reasonable efforts to verify your insurance benefits prior to your visit, but cannot guarantee coverage or payment by your insurer.

Self-Pay Patients

Patients without insurance coverage may be seen on a self-pay basis. Please contact our office for information on self-pay rates and payment options. Payment is expected at the time of service.

Patient Responsibilities

As a patient of Fattah Primary Care, you agree to:

  • Provide accurate and complete personal, medical, and insurance information
  • Notify our staff promptly of any changes to your personal or insurance information
  • Follow the treatment plan and medical advice provided by your care team
  • Inform your provider of all current medications, supplements, and treatments
  • Treat all staff and other patients with courtesy and respect
  • Arrive on time for scheduled appointments or provide advance notice of cancellations
  • Pay all applicable fees and co-payments at the time of service
  • Inform your provider if you seek care elsewhere or change primary care providers

Privacy and Confidentiality

Fattah Primary Care is committed to protecting your personal and medical information in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and all

applicable federal and state laws. Your medical records and personal health information are treated as strictly confidential.

Any personal information you provide through our website contact forms or appointment scheduling portal is used solely for the purpose of providing you with medical care and related communications. We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties without your consent, except as required by law or necessary for your treatment.

For full details on how we collect, use, and protect your information, please refer to our Privacy Policy available on our website.

Limitation of Liability

To the fullest extent permitted by applicable law, Fattah Primary Care, its physicians, staff, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of this website or our services, including but not limited to reliance on any information obtained from the website.

Nothing in these Terms and Conditions limits our liability for death or personal injury caused by our negligence, or for fraud or fraudulent misrepresentation.

Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions. Any legal proceedings arising out of or relating to these terms shall be subject to the exclusive jurisdiction of the courts located in Harris County, Texas.

Changes to These Terms

Fattah Primary Care reserves the right to modify these Terms and Conditions at any time. Updated terms will be posted on this page with a revised “Last Updated” date. Your continued use of our website or services following any changes constitutes your acceptance of the updated terms. We encourage you to review these terms periodically.

Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us:

Fattah Primary Care

20212 Champion Forest Dr, Suite 100, Spring, TX 77379

Phone: (346) 478-6612

Email: info@fattahprimarycare.com

Website: fattahprimarycare.com

Office Hours:

  • Monday – Friday: 9:00 AM – 6:00 PM
  • Saturday: 9:00 AM – 2:00 PM